Support Page

For support, please use the Live Chat feature located in the bottom right corner of your screen. Our team is available to assist you in real time during office hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT).

Outside of these hours, you will be prompted to leave a message. Please ensure that you provide a valid email address so we can respond to your enquiry on the next working day.

If your query relates to the delivery of a physical item, you can track your order here. For any issues with a delivered item, please reach out to us via Live Chat and we’ll be happy to help.